This course assists team-level Scrum Masters and coaches using Scrum and/or Kanban to become great coaches and to facilitate the Lean-Agile approach that teams should be using: Skills, behaviors, understanding, continuous improvement, and collaboration skills.

There are 13 sections in the course, each focused on one aspect of coaching for Lean-Agile teams. Each section has a set of readings and videos that cover the topic. Then there is an assignment that helps students learn by doing and discussing what they have learned with other students in the course and with Net Objectives consultants.

For more information about the course, see the course description.

Relevant resources and support for your coaching

  • Expand your understanding

    Skills, behaviors, understanding, continuous improvement, and collaboration skills.

  • Discussions

    Discussions with fellow coaches and instructors to compare ideas and share insights

  • Learn by doing

    Each week, an assignment helps you learn by trying a specific exercise within your own context.

Course curriculum

  • 1

    Getting Started

  • 2

    Team Agility as a Tool Box: Scrum as Example

  • 3

    The Mindsets of Business Agility

    • Introduction
    • Outcome-Based Thinking (Reading and Exercise)
    • Definitions of Ready and Done
    • Team DoR-DoD Template (Download and Exercise)
    • MBI Mindset (Reading and Exercise)
    • Mindsets of Business Agility (Discussion)
  • 4

    Systems Thinking, Explicit Workflow, and Agreements

    • Introduction
    • Systems Thinking: A talk by Russ Ackoff (Video)
    • Flow: The Three Oiled Wheel Demonstration (Video)
    • The Art of Action: Why there is resistance (Book Summary)
    • Understanding the Value Stream and Value Stream Mapping (Video and Text)
    • Turning a Value Stream Map into a Kanban Board (Video)
    • Systems Thinking, Explicit Workflow, and Agreements (Homework and Discussion)
  • 5

    The Team Agility Coach and the Guardrails

    • Introduction
    • An Overview of Guardrails
    • Guardrail 1: Work on the greatest business value
    • Guardrail 2: Collaborate across boundaries
    • Guardrail 3: Make all work visible
    • Guardrail 4: Sustain or increase predictability
    • Guardrail 5: Keep WIP within capacity
    • Guardrail 6: Continuously improve
    • The Team Agility Coach and the Guardrails (Homework and Discussion)
  • 6

    The Value of Consistent Objectives Across Teams

    • Introduction
    • The Value of Consistent Objectives Across Teams
    • The Value of Consistent Objectives Across Teams (Homework and Discussion)
  • 7

    Using Business Agility as a Guide to Working with Other Teams

    • Introduction
    • Foundation: Team Agility is a subset of Business Agility
    • Techniques
    • Using Business Agility as a Guide to Working with Other Teams (Homework and Discussion)
    • Realization, Not Just Development
  • 8

    Kaizen and Retrospection

    • Introduction
    • Kaizen
    • Retrospection
    • Kaizen and Retrospection (Homework and Discussion)
  • 9

    Creating a Process for On-boarding and Levelling Up

    • Introduction
    • Background
    • No Matter How It Looks at First, It’s Always a People Problem
    • How to Use a Framework and How to do Training for It
    • Understanding Your Options
    • Challenges You Are Facing
  • 10

    How to Improve and Change Practices

    • Introduction
    • Objectives-Based Practice Improvement of Scrum (Download)
    • Using Scrum as Example to Fix Where You Are or Jump to Something that Works
    • An Easy Way to Start
    • Problems with Collaboration
    • Common Challenges When Using Scrum
    • Trim Tabs
    • How to Improve and Change Practices (Homework and Discussion)
  • 11

    Useful Games and Exercises

    • Introduction
    • The Dot Game (Download)
    • The Clean Slate Exercise (Download)
    • Useful Games and Exercises (Homework and Discussion)
  • 12

    Understanding the Science of Coaching

    • Introduction
    • Fundamental Attribution Error
    • Confirmation Bias
    • Resistance Is Not to Change
    • The Satir Change Model
    • Understanding the Science of Coaching (Homework and Discussion)
  • 13

    Competencies and Tools of an Effective Scrum Master

    • Introduction
  • 14

    Summing Up: What You Have Learned and Created

    • Introduction
  • 15

    Retrospecting the Course

    • Retrospecting the Course (Sailboat Game Exercise)

Regular pricing

Regular pricing offers access to all resources as well as Net Objectives Premium Content.

Special pricing available

Special pricing is available for organizations and groups. Residents of India can get a discounted price of US$295.

Contact Mike Shalloway

Take a test drive

Try the sample lessons. Then enroll in the course to deepen your skills as a Scrum Master


Al Shalloway

CEO and Founder

Al Shalloway

Al  Shalloway is the founder and CEO of Net Objectives. With over 40 years  of experience, Al is an industry thought leader in Lean, Kanban, product  portfolio management,  SAFe, Scrum and agile design. He helps companies transition to Lean and  Agile methods enterprise-wide as well teaches courses in these areas. Al is a SAFe Program Consultant. He was the co-founder of Lean Kanban  University and the Lean Systems Society of which he is a former board  member. Al has developed training and coaching methods for Lean-Agile  that have helped Net Objectives' clients achieve long-term, sustainable  productivity gains. He is a popular speaker at prestigious conferences  worldwide. Al is the primary author of Design Patterns Explained, Essential Skills for the Agile Developer, Lean-Agile Software Development, the Lean-Agile Pocket Guide for Scrum Teams, and The Leanban Primer. Al has worked in dozens of industries over his career. He has a  Masters in Computer Science from M.I.T. and a Masters in Mathematics  from Emory University.

Bonus material

Here is some free stuff you get with this course

  • Free LinkedIn certification

    Showcase your achievement with certification linked to your personal LinkedIn account.

  • Premium content

    Get access to the Premium Content section of the Net Objectives portal including templates, discussion forums, and special articles.

What else you need to know

  • All courses taught by industry thought leaders and published authors..

  • Learn at your own pace.

  • Learn by doing in your own context.


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